Terms of service

OVERVIEW

Welcome to StitchOutfit. Throughout this site, the terms β€œwe”, β€œus” and β€œour” refer to StitchOutfit. StitchOutfit operates this website and store, including all related information, content, features, tools, products, and services (the β€œServices”) to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to deliver our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service (β€œTerms”) and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years old or the age of majority in Pakistan
  • You have provided accurate and complete information
  • You are responsible for maintaining the confidentiality of your account

You may not transfer or sell your account to another person.

SECTION 2 – OUR PRODUCTS

We strive to display product images and descriptions as accurately as possible. However:

  • Colors and appearance may vary depending on your device
  • We do not guarantee that products will exactly match images

We reserve the right to:

  • Modify product descriptions or pricing at any time
  • Discontinue products without notice
  • Limit quantities per customer or region

SECTION 3 – ORDERS

When you place an order:

  • It is considered an offer to purchase
  • We may accept or decline the order at our discretion

Orders are only confirmed once:

  • Payment is processed (if applicable)
  • You receive confirmation from us

We may cancel or modify orders due to:

  • Stock issues
  • Incorrect pricing
  • Suspicious activity

All returns are subject to our Refund Policy.

SECTION 4 – PRICING AND BILLING

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise
  • Prices may change without notice
  • Shipping charges may apply

You agree to:

  • Provide accurate billing and payment information
  • Pay all charges including applicable delivery fees

SECTION 5 – SHIPPING AND DELIVERY

  • Delivery timelines are estimates only, not guaranteed
  • We are not responsible for delays caused by courier services or unforeseen events

We typically use courier services such as:

  • TCS
  • Leopards Courier

Risk transfers to you once the order is handed over to the courier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (logos, images, text, design, etc.) is the property of StitchOutfit and is protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use our branding without written consent

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools:

  • These are provided β€œas is”
  • We are not responsible for their functionality or outcomes

SECTION 8 – THIRD-PARTY LINKS

We may include links to third-party websites:

  • We are not responsible for their content or policies
  • Use them at your own risk

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all transactions are between you and StitchOutfit.

Shopify is not liable for:

  • Product issues
  • Delivery problems
  • Customer disputes

SECTION 10 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to:

  • Our data collection and usage practices
  • Shopify’s data processing where applicable

SECTION 11 – FEEDBACK

If you submit feedback, reviews, or suggestions:

  • You grant us the right to use it for business purposes
  • You confirm it does not violate any third-party rights

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to:

  • Correct errors in pricing or descriptions
  • Cancel orders affected by such errors

SECTION 13 – PROHIBITED USES

You agree not to use the Services for:

  • Illegal activities
  • Fraud or misleading behavior
  • Hacking, scraping, or exploiting the system
  • Uploading harmful code or viruses

Violation may result in account suspension or termination.

SECTION 14 – TERMINATION

We may terminate or suspend your access:

  • At any time
  • Without prior notice

You remain responsible for any outstanding payments.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided β€œas is” without warranties of any kind.

We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • Exact product expectations

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, StitchOutfit shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delays or service interruptions

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold StitchOutfit harmless from any claims resulting from:

  • Your violation of these Terms
  • Your misuse of the Services

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Pakistan.
Any disputes shall be subject to the jurisdiction of the courts in Lahore, Pakistan.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time.
Continued use of the website means you accept the updated Terms.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms:

πŸ“§ Email: stitchoutfitpk@gmail.com
πŸ“ Address: StitchOutfit Store, Lahore, Pakistan

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